Contact Us
A) Basic details of the SB such as registration number, registered address of Head Office and branches if any:
| Stock Broker Name | Registration Number | Registered Address | Branch Address (if any) | Contact Number | Email Id |
|---|---|---|---|---|---|
| Samurai Securities Private Limited | Stock Broker : INZ000187234, DP :IN-DP-509-2020 Mutual Fund Distributor: 49632 |
303/306, 3rd Floor, Raheja Chambers, Free Press Journal Marg, Nariman Point, Mumbai - 400021 Maharashtra | 275, Manji Ka Hattha, Opp. Rajasthan Patrika Paota, Jodhpur- 342001, Rajasthan | Registered Office | |
| 022-662240800 | admin@samuraisec.co.in | ||||
| Branch Office | |||||
| 0291-2556155 | samurai.jodhpur@yahoo.co.in | ||||
B) Investor Grievance Escalation Matrix:
| Details of | Contact Person | Address | Contact No. | Email Id | Working hours |
|---|---|---|---|---|---|
| Customer care | Mr. Kapil Sharma | 303/306, Raheja Chambers, Free Press Journal Marg, Nariman Point, Mumbai-400021. |
022-66240858 | investor_samurai@yahoo.com | Monday to Friday 9:00 AM to 5:00 PM. |
| Head of Customer Care | Mrs. Sushma Bhangale | 303/306, Raheja Chambers, Free Press Journal Marg, Nariman Point, Mumbai-400021. |
022-66240854 | sushma@samuraisec.co.in | Monday to Friday 10:00 AM to 6:00 PM. |
| Compliance Officer | Mr. G. S. Thanvi | 303/306, Raheja Chambers, Free Press Journal Marg, Nariman Point, Mumbai-400021. |
022 66240853 | gthanvi@samuraisec.co.in | Monday to Friday 11:00 AM to 7:00 PM. |
| Chief Executive Officer (CEO) | Mr. Kavinder Jain | 303/306, Raheja Chambers, Free Press Journal Marg, Nariman Point, Mumbai-400021. |
022-66240803 | kavinder@samuraisec.co.in | Monday to Friday 8:30 AM to 4:00 PM. |
- • In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or
- 1) BSE at bsecrs.bseindia.com or
- 2) NSE at investorhelpline.nseindia.com or
- 3) CDSL at www.cdslindia.com
- • Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
- • You can access Online Dispute Resolution Institutions on SMART ODR Portal for the resolution of your complaints.
C) Names and contact details of all Key Managerial Personnel including the Compliance Officer:
| Sr.No. | Name | Designation | Contact Number | Email Id |
|---|---|---|---|---|
| 1 | Mr. Jugal Kishore Maheshwari | Whole Time Director | 022-66240802 | jkm@samuraisec.co.in |
| 2 | Mrs. Saroj Maheshwari | Whole Time Director | 022-66240802 | sumeet@samuraisec.co.in |
| 3 | Mr. Kavinder Jain | Chief Executive Officer | 022-66240803 | kavinder@samuraisec.co.in |
| 4 | Mr. Sumeet Jugal Maheshwari | Director | 022-66240805 | sumeet@samuraisec.co.in |
| 5 | Mr. Ghanshyam Thanvi | Compliance Officer | 022-66240853 | gthanvi@samuraisec.co.in |
D) Step by step procedures for opening an account, closure of account and filing a complaint on designated email id, and finding out the status of the complaint etc.
- 1) Account Opening:
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3) Procedure for filing a complaint on designated email id:
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To file a complaint with us, kindly click the tab ‘Raise a Complaint’ available on our website. While filing a complaint, clients are requested to post your complaint alongwith supporting document, also details of earlier communication with any employee of Samurai Securities Private Limited (if any). On submission of your query, you will receive a ticket number for further tracking purpose. Your complaint will be send to our designated email id ‘investor_samurai@yahoo.com ’ .
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4) Procedure for finding out status of the complaint basis Ticket Number etc. :
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To find out current status of the complaint raised, kindly send email to investor_samurai@yahoo.com . Kindly mention your ticket number in subject.
E) Details of Authorized Persons:
| Sr.No | Authorized Person's Name | Authorized Person Code (Exchange wise) | Constitution | Status | Registered Address | Terminal Details | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| (Exchange Wise) | ||||||||||
| (Approved/Cancelled) | Address | City | State | Pin code | Terminal Allotted (Y/N) | No. of Terminals | ||||
| 1 | NEETA MANOJ JAIN | NSE AP1960000011 | Individual | Approved | 281, Bhimrao House, 4th Floor, J. S. S. Road, Near Thakurdwar Naka, Girgaon | Mumbai | Maharashtra | 400004 | Y | 2 |
| BSE AP01093901159716 | ||||||||||
